Start a Career with The Gruff Plates & Pours

Start a Career with The Gruff Plates & Pours
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Floor Shift Supervisor

**Job Title:**

Shift Floor Supervisor

**Company Overview:**
The Gruff Plates + Pours is a vibrant restaurant located in Brandon, South Dakota, dedicated to providing an exceptional dining experience with a focus on fresh, high-quality ingredients and craft beverages. We pride ourselves on a supportive work environment and offer competitive pay, benefits including health, dental, and vision insurance, and paid meals. Join our team and help create lasting moments for our guests!

**Key Responsibilities:**
- Supervise and coordinate daily front-of-house operations to ensure smooth service.
- Train, mentor, and motivate staff to deliver exceptional customer service.
- Manage employee schedules and assist in recruitment and onboarding processes.
- Handle customer inquiries, feedback, and complaints professionally.
- Ensure compliance with health and safety regulations and maintain a clean workspace.

**Required Skills and Qualifications:**
- High school diploma or equivalent; culinary or hospitality degree preferred.
- Previous experience in a supervisory role in the restaurant industry.
- Strong leadership and communication skills, both verbal and written.
- Ability to work flexible hours, including days, nights, and holidays.
- Proven problem-solving skills and ability to remain calm under pressure.

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